Be a good listener. … Identify and anticipate needs. … Make customers feel important and appreciated. … Be clear. … Understand the power of “Yes” … Say you’re sorry. … Go above and beyond the basics. … Get regular feedback from your customers. What does exceeding customer expectations mean? ExceedingRead More →

Consistency. … Respect. … Honesty. … Praise. What are expectations examples? Expectation is defined as believing that something is going to happen or believing that something should be a certain way. An example of expectation is a belief that you will be getting promoted. An example of expectation is aRead More →

meet (someone’s) expectations To be as good as or have the qualities that someone predicted, expected, or hoped for. We’d heard so many good things about the new restaurant, but the food didn’t meet our expectations at all. I’m so excited for the latest movie in the series—I hope itRead More →